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Accountants in Gravesend, Kent

Business Administration Apprentice

Job Specification

Business Administration Apprentice

Job Title: Business Administration Apprentice

Reports to: Office Manager

Location: Gravesend, Kent (office-based)

Hours: Full-time, 35 hours per week, Monday to Friday

Salary: £8.00 per hour in year one (apprentice rate), rising in line with the National Minimum Wage for your age after the first year

Start Date: November 2026

Role Purpose

To provide friendly, organised administrative support that keeps the practice running smoothly and gives our clients a great first impression, while working towards a recognised Business Administration apprenticeship qualification. Full on-the-job training and a handover period are provided.

Key Responsibilities

Client Service

  • Acting as a first point of contact for clients, answering phones and handling enquiries professionally
  • Managing incoming emails and directing queries to the right team member
  • Booking client meetings and helping to coordinate diaries
  • Chasing clients for outstanding records and information in a timely and friendly manner

Administration

  • Assisting with new client onboarding, including engagement letters and setting up client folders
  • Carrying out anti-money laundering (AML) and identity checks as part of our compliance process
  • Updating and maintaining client records in our practice management software
  • Requesting HMRC agent authorisations and dealing with routine HMRC and Companies House correspondence
  • Managing incoming and outgoing post, and logging client documents as they arrive
  • Scanning, filing and organising client paperwork across our digital document management systems
  • Helping to maintain office supplies and equipment

General

  • Working alongside experienced team members to develop your skills
  • Taking part in the Business Administration apprenticeship training programme and completing coursework
  • Supporting the wider team during busy periods

Essential Skills and Qualities

  • No prior office experience required — full training will be provided
  • Basic numeracy and literacy skills
  • Basic computer skills and familiarity with Microsoft Office, particularly Outlook, Word and Excel
  • A professional, friendly telephone manner
  • Strong attention to detail and accuracy
  • Good organisational and time management abilities
  • Excellent communication and teamwork skills
  • Ability to maintain confidentiality
  • Reliable, punctual and eager to learn

Desirable

  • Previous customer service or office experience
  • An interest in business, finance or accountancy
  • Additional languages are useful but not required

What We Offer

  • A structured Business Administration apprenticeship programme with a recognised qualification
  • Mentorship and full on-the-job training from an experienced team
  • Study time allocated for coursework and assessments
  • Friendly, supportive team in a growing practice
  • Office in central Gravesend — no London commute
  • 28 days annual leave including bank holidays
  • Workplace pension
  • Gym membership
  • Staff uniform provided, with dress-down Fridays
  • A clear pathway for career progression within the practice
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Job Advert

Business Administration Apprentice | MCC Partners Accountants Limited | Gravesend, Kent
£8.00 per hour (apprentice rate) | Full-time apprenticeship | Office-based

MCC Partners is a growing, partner-led accountancy practice in Gravesend with a clear philosophy: Accounting Made Simple. We're looking for an enthusiastic Business Administration Apprentice to join our friendly admin team and start a career in professional services.

You'll be one of the first people our clients speak to, helping to welcome new clients, keep records organised and support our accountants and bookkeepers day to day — all while earning a recognised Business Administration qualification.

No experience needed — full training is provided. We're looking for a positive attitude and a willingness to learn.

You'll spend your time:

  • Answering calls and emails from clients and directing queries to the right person
  • Helping onboard new clients, including ID and AML checks
  • Keeping client records up to date in our practice management software
  • Requesting HMRC authorisations and handling routine correspondence
  • Scanning, filing and organising client documents
  • Booking meetings and supporting the team during busy periods

You'll need:

  • Basic computer skills, including Microsoft Office
  • A friendly, professional manner on the phone and in person
  • Good attention to detail and organisation
  • Reliability, punctuality and an eagerness to learn
  • An interest in building a career in business administration

What's on offer:

A recognised apprenticeship qualification, full training, 28 days' holiday, a workplace pension, gym membership, a supportive team in central Gravesend with no London commute, and a clear path to progress as the practice grows.

Interested?
Send your CV and a short covering note to This email address is being protected from spambots. You need JavaScript enabled to view it. telling us why this apprenticeship appeals to you — we'd love to hear from you. Please do not contact us by telephone.