If you run a shop, cafe, salon, pub or any business with a high-street presence across Gravesend, Dartford or Medway, your business rates bill looks different this year. April 2026 brought the biggest change to the system in years: a full revaluation of every property, the end of the temporary retail, hospitality and leisure relief, and a brand-new set of multipliers. Some Kent businesses are paying less, some are paying more, and a fair few owners have opened their bill and not quite understood why. Here is what has changed, in plain English.